20 February 2025
When does the new process become active?
The new automated gate process will become active from Wednesday 24 February. Until then the current process, which includes washing and completing the online form at The Wash Station, remains in place.
What is the new process?
Please note - There is no overnight parking or camping allowed at the Lake Ōkataina scenic reserve.
If the PIN fails to open the gate they can call Toi Moana Bay of Plenty Regional Council Contact Centre, 0800 884 880 or enquiry at Lakes Lodge Ōkataina.
How do I open the gate?
Use the PIN to open the gate. There are sensors to ensure the gate doesn’t close during launching. As soon as the vehicle exits the boat ramp area, the gate will automatically close. A camera has been installed at boat ramp to monitor activity.
Can I use the PIN more than once?
The PIN is unique and can be used for one boat entry and one exit only. It is used twice – to launch a vessel and on exit of the lake.
Is there mobile reception at the boat ramp?
There is full mobile reception for most service providers.
What happens if the code doesn’t work?
If the PIN fails to open the gate they can call Toi Moana Bay of Plenty Regional Council Contact Centre, 0800 884 880 or enquiry at Lakes Lodge Ōkataina. The contact will be able to provide access, if requirements have been completed.
Do I need to do the Bay of Plenty Regional Council certification as well?
No. Completion of the online form at The Wash Place also satisfies the terms of the Regional Pest Management Plan rule 7.
Is the CAN being changed and how?
Yes, the CAN is being updated on 24 February to reflect the process to use once the automatic gate is operating.
How is the new process different to the current process?
Once you have completed cleaning at The Wash Place you must submit the form before you leave to receive your unique PIN access code. On arrival at the Lake Ōkataina gate arm enter the access code to gain entry. You will use the same number at the gate to exit the lake.
Previously, lake users either showed a video of their wash process or their online form in person at the boat ramp to gain access.
